ERP synchronise eCommerce systems and allows to streamline and automate the sales process, from the online order to the delivery and the invoicing.
Once ecommerce platform and ERP system are integrated, product catalogue can upload via the ERP system to save time and costs. If we already have an ERP system in place, product data entry and uploading will occur automatically. What's more: the products will continuously be available.
ERP integration also streamlines catalogue management. The administration console of the ecommerce platform could be used to change or update product images, attributes, and descriptions; the information automatically synchronizes with your ERP.
As for new online orders, their transaction details are automatically forwarded to the ERP system for further processing, including fulfillment, inventory, shipping, invoicing, and more. Depending on your requirements, data can be synchronized in real-time or in batch mode.
Benefits of having an Integrated ERP with an e-commerce
- Increases Self- Service Functionality: - The availability of real-time data from the ERP system on to the storefront, allows customers to view available inventory, latest order status, and track shipments with tracking numbers. This helps in reducing the cost of operations and improves customer experience with the storefront.
- Reduce the inventory cost by having updated sales information: – All web sales information will instantly appear into the ERP system. ERP Item Inventory will also be updated based on these web transactions. So with the most up to date web sales information and inventory, ERP user can properly plan the purchase and thus reduces the inventory cost.
- Generate financial reports in ERP, based on Web Transactions: - e-commerce applications are able to generate financial reports on sales. But integration with ERP provides the merchant the ability to produce Balance Sheet, P/L Statement, Trial Balance, Cash Flow, etc. which gives the transparency in financial information across the organization.
- Increased internal productivity: – Because the integrated system streamlines multiple business processes, it has reduced human resource involvement in these processes. Web sales orders will be integrated to the ERP system in real time, back office ERP user can instantly track the order and start the further processing. Thus the order fulfillment cycle is reduced through this integration.
- Reduced Human Involvement, Data Redundancy and Error: - With integration, web customer details, web orders, payment & shipping information will be integrated to ERP system, similarly Item and Inventory details can be uploaded from ERP to e-commerce portal, so in any way this integration will eliminate the need of re-entering the data. Thus the integration solution will reduce human involvement, data redundancy and error over two platforms.
- Increase Customer Satisfaction: - Ease of getting most up to date product information, inventory availability detail, order tracking detail, etc in the web from ERP system, customer satisfaction level raises a lot and it reduces operational hassle for the business.
- Better Control of your Business: -Integration of e-commerce and ERP business processes provides the business owners with a better control of their business and there by getting competitive advantage.
Plan for growth. Choose from our existing integrations to begin managing and transferring data to have a growing business.
For more details about integrating eCommerce and ERP , please feel free to contact Prevaj Consultants at prevaj@prevajconsultants.com or call +91-8144760745
