@WP_retro We definitely answer chat, and much faster than 3 days :) What's the email address tied to your chat request? Maybe it got lost somehow. I'm happy to check.

http://twitter.com/elegantthemes/status/1065439620068855808

We definitely answer chat, and much faster than 3 days :) What's the email address tied to your chat request? Maybe it got lost somehow. I'm happy to check.

— Elegant Themes (@elegantthemes) November 22, 2018

https://goo.gl/wyK7YJ