@UKbrieftherapy We are sorry about that, Alan! We were having a high chat volume at that time. We are actively working on improving our support channel response times. I checked your conversation and looks like our Support Team has already resolved your issue. 😄

http://twitter.com/elegantthemes/status/1153597776758018048

We are sorry about that, Alan! We were having a high chat volume at that time. We are actively working on improving our support channel response times. I checked your conversation and looks like our Support Team has already resolved your issue. 😄

— Elegant Themes (@elegantthemes) July 23, 2019

https://goo.gl/wyK7YJ