@iamcorkymac Sorry for the trouble. I do see that one of our more senior team member is currently working on your Support request. Thank you for your patience.

http://twitter.com/elegantthemes/status/1146436985663479808

Sorry for the trouble. I do see that one of our more senior team member is currently working on your Support request. Thank you for your patience.

— Elegant Themes (@elegantthemes) July 3, 2019

https://goo.gl/wyK7YJ