Hello Alberto,
— PrestaShop (@PrestaShop) April 23, 2020
In this case, we suggest you to reset your password: https://t.co/WBaz6y2ft2
Once you did this, please try to download the module again. If it doesn't work, don't hesitate to get back to us in DM.
https://goo.gl/EO0ad1
https://goo.gl/xF8heB