Wednesday, June 20, 2012

website, A Crucial tool for the Business.


It is a well-known fact that starting or maintaining a business is not easy. It is a constant battle to keep ahead of competitors and to retain existing and attract new customers. In this day an age, the Internet is a crucial tool for all types of ventures. Why should an organisation bother to have a website?

To varying degrees, many of  the people  think themselves as being technology savvy. They  are aware of key developments that are occurring in telecoms and ICT, and they might even own a few of the new-fangled devices that are on the market. However, for those business owners, for example as sole traders or companies, can be use the Internet to improve their businesses prospects.It  tends to take that position because they are not sure whether having a website would benefit their business, or whether the cost of going online is really worth it. Discussed below are some of  the key reasons why establishing an online presence should be an important consideration in overall business strategy.
  • Marketing
A Web presence is a great way to complement the existing marketing plan, The site can be used to inform customers about the  business's services and it makes word-of-mouth advertising easier.
  • .Provides additional avenues for sales.
Thanks to e-commerce, the Internet provides an excellent avenue to secure sales, without customers having to visit a store or office. Depending on the offering and target market, the Internet can offer the most cost effective means of securing that business, thus augmenting local sales.
However, even without the capability to complete electronic transactions online, prospective customers can research products and services prior to contacting an establishment to complete the sale.  Shop/office space is expensive, but developing more avenues through which sales can occur will give a business more options with regard to the emphasis it gives to its physical presence.
  • Gives the business Instant legitimacy.
As a customer,they should know about the company, from where they are going to buy,is legitimate and runs a reputable business. A well designed website lends legitimacy to the business and leads to increased sales.
  • 24/7 Access
Having a website can help broaden the scope of one's business. Customers shop and compare prices now more than ever before and the Internet offers a powerful, quick and efficient way to do so. The customers can go online 24 hours a day, seven days a week to get answers and information about the business, even if the business is closed for the day.
  • Resource
Being online also helps to to reach new clients as the website gives customers and potential customers all the information about the business they need. Online customers will have an immediate resource in their office for reference and referrals.
  • Customers Interaction
The best customers are repeat and referred customers. There is no better way to keep customers coming back than keeping in touch with them. Through the website interaction can be made with clients by way of online newsletters, polls or surveys, chat rooms and special deals. When keeping them in contact it shows customers are cared, one of the best ways to keep them coming back.
  • Audience Survey
The Web is two-way, interactive, and quick communication. When a visitor comes to the website they want to know about the products, services or information. How it can be find out exactly why they came or what they're looking for? To get a handle on the potential customer base a survey can be set up to figure out exactly what visitors are interested in. By finding out what they are looking for  can also learn what new trends are on the horizon or features need to add.
  • Educate
Use the Website to educate. Potential clients will want to know what can be done for them. Besides giving them information about the biz ,website provide resources to educate them on why they need the services.
  • Level the Playing Field
Look and act bigger than a biz really are. By using multiple e-mail accounts (e.g. Sales@, Info@, shipping@, etc) even a one-person business can look like a multi-person or multi-department operation through a company website. Having an online presence will enable to compete with much larger and better capitalized companies to promote the goods and services. A well designed website presents a more appealing image than a larger competitor whose web presence appears weak or amateurish.
  • LeaderShip
Companies who embrace an online strategy will quickly find themselves in a leadership position because of their increased exposure in the global marketplace. Companies that ignore the web run the risk of having their existing competitors and emerging "dot coms" exploit the web to their advantage.

However, in doing so, the site ought to be done well. Businesses are judged on the professionalism, relevance and quality of information provided on their websites. It therefore requires an on-going commitment to maintain them and to keep them up to date.

Just imagine the possibilities!


For more details about Web Solution, please feel free to contact Prevaj Consultants at prevaj@prevajconsultants.com or call +91-8144760745.