An approach that integrates e-commerce and an ERP system can play a massive role in facilitating the business processes as well as increasing your ability to sell online. Customers and suppliers request information through company enterprise resource planning (ERP) system —such as payment history, order status, and inventory catalogs. They want access to this information anywhere anytime.
An integrated e-commerce platform can help suppliers see product catalogs, make orders, and check transactions anytime over the web, and add to greater site usability and time savings.ERP and E-commerce software systems can bring together all of the accounting, shipping, procurement, production, and administrative functionalities of an online business. The ERP E-Commerce system is very flexible, as users can connect to it from any place that has an internet connection.
Features of integrated in ERP system with E-Commerce solution:
- Working from any location with an internet connection, also with a laptop, PDA or business phone.
- Fully integrated e-mail.
- Integrated online chat.
- Conferences for sharing documents, publishing news or participating in discussions.
- Tools for easily creating a corporate website.
- Web shop, supporting sales both to business and retail customers.
- Corporate portal, giving access through a browser to e-mails, tasks and calendar items, reports or other information. The same tools can be used to allow customers view real-time Statements or their order status, or enter data from a web browser.
- Built-in security.
Many business owners set out looking for either an E-Commerce solution with some inventory functionality or robust inventory functionality with minimal E-Commerce integration; rarely do they expect to get the two from the same provider. Typically education is needed to convince them that there are integrated solutions that exist and that they should always be looking for a single system to accommodate their needs instead of relying on many dissimilar systems.
The optimization of the operations will certainly reduce the costs of processing, administration and transport, and this is what leads to a new competitive advantage. Finally, the orientation of these systems should be directed to the optimization of the companies’ operations, focusing on the premise to satisfy the clients’ needs.
The benefits of deploying an integrating E-Commerce and ERP system are as follows:
- Familiarity with a single system to manage all data.
- Easily report on all data across systems.
- Reduce/eliminate integration costs.
- Eliminate integration problems.
The bottom line is that most businesses can benefit from an integrated online and ERP back-end solution. Those that realize this quickly add substantial benefit to their businesses. The association of different functions could greatly benefit the manufacturing sectors, services companies, public and financial sectors.
For more details about E-Commerce and ERP integrated solutions and consulting please feel free to contact Prevaj Consultants at prevaj@prevajconsultants.com or call +91-8144760745.
